1. Introduction
At commoditiescontrol.com ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services-which include our website, WhatsApp alerts, SMS services, spot data, and news feeds.
By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
2. Information We Collect
a. Information You Provide
When you register, subscribe, or communicate with us, we may collect:
- Name, email address, phone number (for WhatsApp/SMS alerts), and organization details.
- Subscription and billing details related to premium access, spot data, and news feeds.
- Messages, feedback, or support requests submitted to us.
b. Information Collected Automatically
When you use our website or mobile services, we may automatically collect:
- Device and browser information such as IP address, browser type, operating system, and access times.
- Usage activity including pages visited, time spent, and content accessed.
- Information through cookies, pixels, and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Deliver spot data, market updates, alerts, and news feeds.
- Process subscriptions and manage your account.
- Personalize your website experience and tailor communications.
- Improve our Services through analytics, testing, and feedback.
- Provide customer support and respond to inquiries.
- Ensure security and comply with applicable laws and regulations.
4. Sharing & Disclosure of Information
We do not sell your personal information. We may share information only in the following cases:
- With service providers and partners who assist with hosting, communications, data delivery, or payment processing, subject to confidentiality obligations.
- For legal purposes, including compliance with applicable law, court orders, or governmental requests.
- For business transfers, in the event of a merger, acquisition, or sale of assets, in which case users will be notified.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality.
- Remember user preferences.
- Analyze site traffic and usage patterns.
- You may disable cookies in your browser settings, though doing so may limit some features of the website
6. Your Rights & Choices
You have the right to:
- Access and update your personal information.
- Request deletion of your personal data, subject to legal or contractual obligations.
- Restrict or object to certain processing activities.
- Opt out of marketing communications at any time by following instructions in our emails, SMS, or WhatsApp alerts, or by contacting us directly.
7. Data Retention
We retain personal information as long as necessary to:
- Provide subscribed Services.
- Fulfill contractual or legal obligations.
- Prevent fraud and maintain security.
- After this period, we securely delete or anonymize the information.
8. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information.
However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.
If we learn that we have inadvertently collected personal data from a minor, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The "Last Updated" date at the top of this page indicates the latest version.
Continued use of our Services after updates constitutes acceptance of the revised Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: